HIPAA Compliance
Protecting patient data isn't just a requirement — it's at the core of how we build and operate NexelioHealth. Here's how we ensure your data stays secure and compliant.
Last updated: March 2026
Our Commitment
NexelioHealth operates as a HIPAA Business Associate. We implement administrative, physical, and technical safeguards that meet or exceed the requirements of the HIPAA Privacy Rule, Security Rule, and Breach Notification Rule. Our compliance program is continuously monitored and improved to address evolving threats and regulatory changes.
We understand that healthcare providers need to trust their technology partners with their most sensitive data. That's why we've built security and compliance into every layer of our platform — from infrastructure to application code to operational procedures.
Security & Compliance Safeguards
Business Associate Agreements
We execute comprehensive BAAs with every covered entity client before any PHI is processed. Our BAA clearly defines responsibilities, permitted uses, and breach notification obligations for both parties.
End-to-End Encryption
All data is encrypted in transit using TLS 1.2+ and at rest using AES-256 encryption. Database connections, API communications, and file storage all use encryption by default — no exceptions.
Access Controls
Role-based access controls (RBAC) ensure that users only see data relevant to their role. Multi-factor authentication (MFA) is available for all accounts and enforced for administrative access to PHI.
Comprehensive Audit Logs
Every access, modification, and export of PHI is logged with timestamps, user identifiers, and action details. Audit logs are tamper-proof, retained for a minimum of 6 years, and available for compliance reviews.
HIPAA-Eligible Data Centers
Our infrastructure runs on HIPAA-eligible cloud services with SOC 2 Type II certification. Data centers feature physical access controls, 24/7 surveillance, redundant power, and environmental protections.
Breach Notification
In the unlikely event of a security breach involving PHI, we follow the HIPAA Breach Notification Rule. Affected covered entities are notified within 24 hours of discovery, and we assist with required notifications to patients and HHS.
Workforce Training
All NexelioHealth team members complete HIPAA compliance training upon hire and annually thereafter. Our engineering team receives additional training on secure coding practices and PHI handling procedures.
Risk Assessments & Policies
We conduct annual HIPAA risk assessments and maintain comprehensive security policies covering data handling, incident response, disaster recovery, and workforce sanctions. Policies are reviewed and updated regularly.
Need a Business Associate Agreement?
We're ready to execute a BAA with your organization. Contact us to get started or to discuss your specific HIPAA compliance requirements.